Most Popular Questions

1. How do i enter?

Simply download the MyleBALL app and register, select the prize you’d like to win, play Spot the myleBall and then proceed to checkout. You can redeem the spot you played with your mylePOINTS to enter.

2. How is the winner decided?

At the end every competition, the same Spot the Ball picture you used to choose your coordinates is shown to a judging panel comprised of professional sporting experts. In the presence of an independent lawyer they mark where they think, in their professional opinion, they place the ball where they think it should be. The winner is simply the person who is closest to the judge’s position.

How many spots can i play?

You can play as many spots as like. Read more in our terms and conditions

How much does it cost to enter?

Spots can be redeemed from 10 – 100 mylePOINTS, depending on the prize you’d like to win.

What happens if more than one person is equidistant to the judges’ position?

There can only be one winner per game. If a case arises where two or more players are equally close to the judges position in a competition, the winner will be determined by calculating the next closest entry of the players in question. The person with the closest second ticket is the outright winner. If any player in this scenario has only one ticket, all players that qualify will play in another Spot the Ball competition online to determine the outright winner. Be sure to read the full terms and conditions

3. What is Myle Point?

mylePOINTS are our unique universal rewards currency.

You can earn Myle Points as follows:

  1. a) Sign Up with MyleBALL
  2. b) Invite and Scan A Friend – Every time you invite and scan a friend’s myleCODE (QR CODE) you earn  2.5 Myle Points. You can only scan a friend once
  3. c) Free Games – Head-to-Head – You earn 1 mylePOINT for every ten (10) free games played
  4. d) Shop at any of our loyalty partners

mylePOINTS are added to your account automatically. mylePOINTS cannot be exchanged for cash.

You can redeem your MylePOINTS for a variety of rewards such as MyleBALL spot entries, fuel, mobile airtime, travel, events, merchandise, gift cards or discounts at any of our loyalty sponsors and partners.

mylePOINTS will be automatically deducted from your account at check out with any qualifying transaction.

4. What's Spot-the-MyleBall and why do you use it?

We are legally obliged to use a ‘game of skill’ to determine the winner of our competitions – not a lottery or raffle. We use Spot the Ball as it’s widely recognised, fun and an easy way to enter. You will be shown a photograph that does not contain a ball. You must use your skill and judgement to decide where you think the centre of the ball should be. Your chosen points will be recorded as (x:y) coordinates.

5. When does the Spot-the-MyleBall competition finish?

There’s a Spot-the-Myleball game every day, week and month. Competitions run from 18:00 until 17:59 (GMT), Monday to Sunday, 52 weeks a year.

Results will be announced to all entrants once the winner has been notified.

Competition results will be posted on our website and on social media  and you will also receive notification via email.

6. Why not use the original position to judge the winner?

The basis of the game must categorically be the skill of an entrant versus the skill of professionals – not versus the chance that the original spot on the football picture is picked. It is a subtle but important legal definition by which we are bound to operate. The Panel of judges is formed of experienced professionals on a rotating basis, including both referees and players, who each offer their best opinion. By using a panel of judges, it also ensures that nobody can ever know the original position of the ball, resulting in a process that is fair, transparent, audited and honest.

7. Will i get receipt for my entry?

You will be emailed confirmation of your order/competition entry immediately after entering.

Still Need Help?

The quickest way, among others, to communicate with us and get all your questions answered and all issues resolved is through the mylehive app via the feedback section in the drawer menu on the top left.

You can also send an email to contact@mylehive.com with your username.

We will respond as soon as we receive your email or feedback